Your Car Importing Journey

Step 1: Establish Contact & Initial Consultation

Contact Us:

Establish contact with us through any of the following options:

• Website: Send an enquiry through our website.
• Social Media: Send us an enquiry message through our social media pages (Facebook, Instagram, LinkedIn).
• Phone/WhatsApp: Call us or send us a message via WhatsApp at +254 724 391 391.
• Visit Us: Visit our offices at Bishop Magua Centre, Ngong Road.

After establishing contact, one of our car import experts will get back to you. During this initial consultation, you will discuss your preferences, budget, and any speCIFic requirements for your car of interest.

Step 2: Vehicle Selection

• Customized Search: Our sales team will embark on finding a car that matches your speCIFications, or the closest available option.
• Personalized Recommendations: Based on your needs and preferences, we will share a few carefully selected options for you to choose from.

Step 3: Vehicle Sourcing

• Finding Your Car: Once you've made your selection, we will provide you with all the available information about the car, including speCIFications, condition, approximate duty payable to KRA, and total landing cost.
• Confirmation and Agreement: After reviewing and confirming details of the selected vehicle, we’ll then share a sales agreement outlining the terms and conditions.

Step 4: Vehicle Acquisition

• The client will make a minimum deposit of 20% of the CIF (Cost and Freight) cost. This can be done via bank transfer, Mpesa, or cash deposit.
• Upon confirmation of the payment, we’ll then commence the vehicle purchase process in Japan.
• After successful purchase, the client is required to top up the initial payment to 50% of CIF. This allows us to transport the vehicle to the port yard, facilitate inspection and shipping.
• This process usually takes about 5 – 10 business days, depending on the distance from the car location to the loading port.

Step 5: Vehicle Inspection & Shipping

Once at the port yard, we’ll obtain more photos of the vehicle and provide:

• QISJ Certificate: Quality inspection will be done and a KEBS Certificate of Roadworthiness issued.
• Export Certificate: This document proves the car was legally registered in Japan, and that its legal registration has been officially terminated and the car can be exported.

A shipping schedule will be issued, and the Bill of Lading shared after 10-14 business days from the estimated time of departure (ETD).

Step 6: Ship Arrival and Customs Clearance

The buyer shall pay the balance to clear 100% of the CIF upon issuance of shipping documents (BL), and before 10 days to estimated time of arrival (ETA) Mombasa.

The Port clearance and vehicle delivery fee should also be paid at this point.

Customs Clearance:

• Our experienced team manages the customs clearance process, ensuring compliance with all regulations. We handle import duties, taxes, and any necessary documentation.
• Duty Payment: We will inform you of the duty amount payable to the Kenya Revenue Authority (KRA) and guide them through the payment process. The payment will be made under the client's KRA pin number.

NTSA Registration:

• Vehicle Registration: After the successful payment of duties, the vehicle will be registered with the National Transport and Safety Authority (NTSA).
• Number Plates: An application will be made for vehicle registration, with number plates typically ready within a week.
• Logbook Processing: The logbook will be processed in about two weeks.

We advise the client to organize for a comprehensive insurance before the vehicle leaves Mombasa.

Step 7: Vehicle Delivery

The vehicle will be delivered and handed over to the client marking the completion of the import process.

Step 8: After-Sales Support

• Our team is here to support you with any questions or concerns you may have postpurchase.
• We value your feedback and strive to provide exceptional customer service.